The ONE Thing That Matters Most Right Now
April 19, 2022
In today's episode of Through The Marketing Lens, we’re talking about client experience and how to elevate yours in order to stand out from the crowd. Whether you have a product or service based business, your customer's experience is the most important part of what keeps people coming back to you.
We’re going over:
- Why your customer's experience is so important, now more than ever
- How to figure out the ways that you can stand out from the crowd
- User-generated content: what it is and why it matters
- Using your values to guide what things you do to elevate your client's experience
- Thinking about testimonials and reviews as a way to gain insight into what your client's really value about your work
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